Terms & Conditions
Last updated: April 28, 2025
These Terms & Conditions govern the use of our services at Media Mate LLC. By purchasing or using our digital services, you agree to be bound by the following terms.
1. Overview of Services
Media Mate LLC offers global digital solutions, including:
- Branding (logos, identity design, style guides)
- UI/UX Design (for websites, apps, dashboards)
- Website Development (static sites, WordPress, custom-coded builds)
We aim to deliver professional, high-quality results tailored to each client’s request.
2. Payment Terms
- All payments are required upfront and in full at the time of purchase.
- We accept payments through Stripe, PayPal, and Binance.
- No contracts, quotes, or invoices are required before purchase — the transaction itself acts as service confirmation.
3. Project Delivery
- We guarantee delivery within 24 hours or less after receiving complete project input.
- Clients are responsible for providing all necessary materials (e.g., content, preferences) at the time of order.
Delivery may include:
- Downloadable files (ZIP, PDF, PSD, HTML, etc.)
- URLs or live links to view your project
4. Revisions & Scope
- No revisions are offered once the project is delivered.
- All work is final upon delivery. Clients are encouraged to provide detailed instructions during order placement.
5. Cancellation Policy
- Orders may be canceled within 24 hours of payment and only if delivery has not started.
- After this window, no cancellations or refunds will be accepted.
- Unresponsive or late clients are still bound by the policy and refund terms.
6. User Conduct
By using our services, you agree not to:
- Misuse content delivered by Media Mate LLC
- Share, resell, or plagiarize delivered work without consent
- Submit false or misleading information
7. Legal & Global Use
- Our services are available globally without geographic limitations.
- By purchasing, you confirm that you have the legal right to use our services in your jurisdiction.
8. Contact
If you have questions about these terms, please reach out to us:
Email: contact@mediamate.icu